Regent Central Hulu Sungai (HST) H A Chairansyah asserted that public services must be improved.
He was speaking to the Head of the Regional Device Organization (SOPD) and officials at the signing of the Public Service Complaints Management System (SP4N) for Online People's Aspiration and Complaints Service (LAPOR) with the South Kalimantan Ombudsman here on Tuesday ( 30/4).
He said with the current technological advances, people are increasingly critical and we must always respond to public complaints with the application of the LAPOR application. It is in order service to the community will increase and of course it is in line with the vision and mission of the HST government.
"By applying the LAPOR application, it will certainly bring benefits in improving public services, because public complaints can be used as a reference of an evaluation in future planning," Chairansyah said.
Meanwhile, Head of Representative of the South Kalimantan Ombudsman Noorhalis Majid said, LAPOR is an application of social media that involves public participation and is two-way between the government and the community. It is also one of the President's nawacita programs to build a clean and transparent government.
"With this application, the government or service providers with the community can interact with easy and integrated principles for supervision of development and public services," said Noorhalis.
According to him, the LAPOR program is a form of commitment and seriousness of the regional government, especially the regional head, to provide space for participation in improving public services. If this program is not implemented, there are indications that the regional government ignores obligations and does not comply with the constitution.
"I appreciate the HST government that is ready to run the LAPOR application, because this is proof of transparency to the public and the seriousness of serving the community," said Noorhalis.
COPYRIGHT © ANTARA News Kalimantan Selatan 2019
He was speaking to the Head of the Regional Device Organization (SOPD) and officials at the signing of the Public Service Complaints Management System (SP4N) for Online People's Aspiration and Complaints Service (LAPOR) with the South Kalimantan Ombudsman here on Tuesday ( 30/4).
He said with the current technological advances, people are increasingly critical and we must always respond to public complaints with the application of the LAPOR application. It is in order service to the community will increase and of course it is in line with the vision and mission of the HST government.
"By applying the LAPOR application, it will certainly bring benefits in improving public services, because public complaints can be used as a reference of an evaluation in future planning," Chairansyah said.
Meanwhile, Head of Representative of the South Kalimantan Ombudsman Noorhalis Majid said, LAPOR is an application of social media that involves public participation and is two-way between the government and the community. It is also one of the President's nawacita programs to build a clean and transparent government.
"With this application, the government or service providers with the community can interact with easy and integrated principles for supervision of development and public services," said Noorhalis.
According to him, the LAPOR program is a form of commitment and seriousness of the regional government, especially the regional head, to provide space for participation in improving public services. If this program is not implemented, there are indications that the regional government ignores obligations and does not comply with the constitution.
"I appreciate the HST government that is ready to run the LAPOR application, because this is proof of transparency to the public and the seriousness of serving the community," said Noorhalis.
Editor : Mahdani
COPYRIGHT © ANTARA News Kalimantan Selatan 2019